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About the Talk

Everyone working on games has a similar goal – to get as many people to play their game as possible. Part of Games User Research is to break down barriers and help improve experiences to reach that goal. And not just out of the goodness of our hearts. Increasing our user base is the first step in driving engagement and monetization in the hyper competitive world of gaming and entertainment.

Often the focus of “accessibility” efforts are too limiting. They are thought of as meeting basic legal requirements or as a last second bolt on solution to allow a box to be checked. Even with the best of intentions, the road to more inclusive experiences is difficult with few “best practices” or silver bullet solutions.

Xbox Research has spent the last few years driving accessibility and inclusivity improvements into our games and gaming experiences. We’ve dedicated time and energy into talking to groups of gamers with different abilities, and drawing from the amazing work of other organizations in this space. The result is a set of guidelines and best practices discussed in this talk, each with specific and actionable examples.

The goal of this talk is to help set the context for why inclusivity is important to our industry, how to think about gamers with different abilities, and how to take the next steps towards designing new experiences or improving current experiences for a broader gaming audience.


6:30 PM: Doors open
6:30 - 7:00 PM: Food and networking
7:00 - 8:30 PM: Presentation with Q&A
8:30 PM: The event concludes

About the Speaker: Lauren White

Lauren White is a researcher and inquirer to the core. She has lived and breathed psychology for the majority of her academic career, but has maintained a technological balance with user experience research. Lauren is currently a User Researcher for Xbox at Microsoft and has worked on several iterations of the Xbox Dashboard, and continues to drive user insights into experiences related to collections, store, social and accessibility across Xbox and PC and Xbox Live.

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