Ever felt like a therapist in your UX work? Learn from a licensed therapist turned user researcher on how to apply therapy techniques to your UX practice. Skills you will learn include: facilitating groups and understanding group dynamics, motivating behavior change in individuals, reading your team members' nonverbal cues, and providing an environment for change to occur. The more you understand people's behaviors, the greater impact you can make in your UX work, both with your team and beyond.
Lindsey Arnold conducts user research at Anthro-Tech, Inc., in Olympia, WA. She comes to the field of UX with 8 years of experience in the mental health field, treating children, adolescents, and adults. She holds an M.A. in Counseling Psychology and is enrolled in the University of Washington’s Human Centered Design & Engineering graduate program. She is passionate about making a positive impact in people’s lives via psychology and user-centered design and hopes to bridge the gap between technology and mental health treatments.