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  • 18 May 2015 7:50 PM | Anonymous member (Administrator)

    Sr. Interaction Designer

    To Apply contact: Aaron Tran -

     
    trana@vmware.com

    The User Experience platform design team is seeking a Senior Interaction Designer with broad product design experience to join our team. As a Senior Interaction Designer, you will be responsible for designing and delivering a stellar experience for VMware’s products that manage the Software Defined Datacenter.
    In this role you will collaborate with a cross-functional product team to create experiences and interactions for complex problems around virtualization and cloud management at large scale. You will work in an exciting and engaging agile startup environment where you will be encouraged to expand your skills, test your creative boundaries, and share new ideas. You must be comfortable engaging with customers, partners, and internal teams in both small and large group settings.

    You will be responsible for the following:
    •Defining the user experience design and process for VMware products that manage Software Defined Datacenter, from requirements, design, research and implementation.
    •Engaging and collaborating with cross-functional product stakeholders on design direction and deliverables throughout the development cycle
    •Working closely with user experience researchers to talk directly with customers to understand the user’s needs and goals, and to improve our products
    •Collaborating with other design team members and engineering to architect solutions to complex design problems
    •Become a subject matter expert with the ability to understand the latest architecture, technology, solution, market trends, as well as competitive offerings related to virtualization, cloud computing, and other related technologies

    Requirements:
    •4+years of UX experience in user experience and interaction design for enterprise applications, services, or a web properties
    •Strong background in user-centered design principles across desktop, mobile, and web platforms
    •Proven track record for designing large-scale web-based software and/or services
    •Strong technical grounding with hands-on experience in some/all of the following areas/products: datacenter virtualization, cloud computing, datacenter operations management, et. al.
    •Strong leader, self-starter, and proven team player in a high achievement-oriented environment 
    •Excellent oral and written communication, presentation, and analytical skills 
    •Agile, adaptable, and capable of delivering new products and features
    •Possess a very high level of comfort in working with developers in the presentation layer (for example, HTML, CSS)
    •Experience in working with tools such as OmniGraffle and Adobe Creative Suite 
    •BS degree in Design, HCI/CS or related field
    •Strong prototyping skills desired
    •Online portfolio

    Location: Palo Alto, CA,

    (US equivalent degree) with 8+ years of industry experience

  • 08 May 2015 1:35 PM | Anonymous member (Administrator)

    Job Descriptions (2)

    To apply go to:

     
    http://www.amazon.jobs/jobs/300325/senior-user-researcher-community
     
     
    http://www.amazon.jobs/jobs/292538/senior-user-researcher-customer-reviews

    1- Senior User Researcher, Community 

    The Amazon.com Engagement Design Group seeks an innovative and highly motivated Senior User Researcher to focus on Community. You will be responsible for driving a research strategy and implementing it, possibly inventing some new research techniques and technologies along the way. Your research will be agile, keeping pace with the rapid innovation in the program teams. They iterate continually and you will be right there with them - but you will also find time to zoom out and ask the big questions that change the course of these programs, or cause us to build entirely new ones.

     

    In addition to working closely with your research peers, you will interact daily with product managers, designers, and engineers to understand and guide the team’s research needs (known and unknown), including designing and conducting research activities. You have a deep understanding of user research methods and best practices, but you also have a nimble, creative and pragmatic approach, and you're interested in pushing the boundaries of agile research.

     

    You can work with minimal direction and you're scrappy, capable of working quickly while delivering high-quality outputs. You will work on overlapping projects, so are good at multi-tasking, juggling competing priorities, and organizing yourself. And most of all, you're excited by uncertainty and ambiguity.

     

    Additional responsibilities

     

    • Build a research roadmap; communicate and refresh on regular basis to ensure relevancy.
    • Identify best method or mix of methods based on research questions, timeline and resourcing.
    • Perform quick but thorough data analysis in order to create insightful and actionable findings.
    • ·Drive impact, as measured by changes to the product design and development roadmap. We are looking for someone to get in deep enough to change the trajectory of these programs.

     

     

    As an ideal candidate, you will have:

     

    •  End-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting)
    •  Hands-on experience with: lab-based user testing, remote testing, paper prototype testing, iterative prototype testing, concept testing, field research, international research, and survey design.
    •  Direct experience with research on a variety of devices (desktop, mobile, tablet)
    • Exceptional behavioral data-collection and analysis skills, e.g., designing, conducting, and analyzing all kinds of user data.
    • Fluency in best practices for user research.
    • The ability to manage ambiguity, work autonomously, and multi-task in an agile environment.
    • Ability to meet ambitious deadlines and deliver high-quality work on schedule, including quickly turning around study plans and reports.
    • Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
    • Familiarity with internet-development technologies and tool.
    • Strong grasp of quantitative data analysis and statistics.

     

    Basic Qualifications

     

    • 5+ years proven success leading User Research projects with demonstrated impact.
    • A strong portfolio demonstrating past work experience and deliverables (eg: study plans, reports).
    • BS in HCDE, Human Factors, Cognitive Psychology, or similar.

     

    Preferred Qualifications

     

    • MS in Human Factors, HCDE, or Cognitive Psychology.
    • Retail/E-commerce research experience in a global context.
    • Research experience with mobile and tablet devices.

     

     2-Senior User Researcher, Customer Reviews

    The Amazon.com Engagement Design Group seeks an innovative and highly motivated Senior User Researcher to focus on Customer Reviews.

    You will be responsible for driving a research strategy and implementing it, possibly inventing some new research techniques and technologies along the way. Your research will be agile, keeping pace with the rapid innovation in the program teams. They iterate continually and you will be right there with them - but you will also find time to zoom out and ask the big questions that change the course of these programs, or cause us to build entirely new ones.

    In addition to working closely with your research peers, you will interact daily with product managers, designers, and engineers to understand and guide the team’s research needs (known and unknown), including designing and conducting research activities. You have a deep understanding of user research methods and best practices, but you also have a nimble, creative and pragmatic approach, and you're interested in pushing the boundaries of agile research.

    You can work with minimal direction and you're scrappy, capable of working quickly while delivering high-quality outputs. You will work on overlapping projects, so are good at multi-tasking, juggling competing priorities, and organizing yourself. And most of all, you're excited by uncertainty and ambiguity.

     

    Additional responsibilities

    • Build a research roadmap; communicate and refresh on regular basis to ensure relevancy.
    • Identify best method or mix of methods based on research questions, timeline and resourcing.
    • Perform quick but thorough data analysis in order to create insightful and actionable findings.
    • Drive impact, as measured by changes to the product design and development roadmap. We are looking for someone to get in deep enough to change the trajectory of these programs.
    •  

    As an ideal candidate, you will have:

    • End-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting)
    • Hands-on experience with: lab-based user testing, remote testing, paper prototype testing, iterative prototype testing, concept testing, field research, international research, and survey design.
    • Direct experience with research on a variety of devices (desktop, mobile, tablet)
    • Exceptional behavioral data-collection and analysis skills, e.g., designing, conducting, and analyzing all kinds of user data.
    • Fluency in best practices for user research.
    • The ability to manage ambiguity, work autonomously, and multi-task in an agile environment.
    • Ability to meet ambitious deadlines and deliver high-quality work on schedule, including quickly turning around study plans and reports.
    • Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
    • Familiarity with internet-development technologies and tool.
    • Strong grasp of quantitative data analysis and statistics.

     

    Basic Qualifications

                                                                                                            

    5+ years proven success leading User Research projects with demonstrated impact

    • A strong portfolio demonstrating past work experience and deliverables (eg: study plans, reports).
    • ·BS in HCDE, Human Factors, Cognitive Psychology, or similar.

     

    Preferred Qualifications

    • MS in Human Factors, HCDE, or Cognitive Psychology.
    • Retail/E-commerce research experience in a global context.
    • Research experience with mobile and tablet devices.

     

  • 21 Mar 2015 12:41 AM | Anonymous member

    If you are interested and qualified for this role, please send me email and your resume to tyrel.lucke@compucom.com.  If you know of someone else that is qualified, my company will pay referral bonuses.  I look forward to hearing from you.

    User Research Specialist 1 (contract)

    Location:  Redmond, WA

    Start:  ASAP

    Position Type:  Contract

    Contract Length:  6 months to start, likely to extend

    Work Space:  Research on various areas – gaming, mobile, tablet

    Pay:  $ DOE 

    Job description:

    •              A user research specialist designs and carries out qualitative and quantitative studies to deeply understand the user experience of our in-development products. The specialist translates these data into actionable findings that product teams use to improve the product.

    Primary responsibility:

    •              Confidently demonstrates the ability to communicate with product team stakeholders, locally and remotely, and accurately identify critical research questions to be investigated through strong relationship management practices.

    •              Confidently demonstrates the ability to consider cost, timeline, and philosophy to determine the appropriate research method to apply to an outstanding research question.

    •              Designs, forecasts, and conducts user research studies, and acts as the primary communicative liaison between the product team and Research Operations PM.

    •              Establishes deadlines associated with analyses, reports, presentations, and projects, and works closely with Research Operations PM to ensure timely and polished delivery of responsibilities.

    •              Effectively assesses when a work item needs to be directly-owned by a User Researcher, and works closely with Research Operations PM to delegate otherwise trainable tasks to a URA or Moderator, based upon competency appropriateness, available staff bandwidth, and priority.

    Qualifications:

    •              General knowledge of, and working experience with, human observational research, experimental design, and questionnaire research.

    •              Must have participated in major research projects that involved running tests and analyzing data; working in an applied research or product development environment; and, presenting results to critical audiences is a plus.

    •              Must be able to work quickly and independently.

    •              Must have excellent interpersonal skills. Ability to communicate with, and persuade, varied audiences and argue for results (both orally and in writing) is a plus.

    •              A BA/BS in Psychology (cognitive, experimental, or social), HCI/HFE, or experience in Human Factors, or User Research is required.

    •              An MA/MS or PhD in Psychology, HCI/HFE, HCDE, or related field is preferred.

    •              General knowledge of popular computer and video games and game culture are required.

    •              Must be a ‘gamer'--likes to play games either on the PC and/or current gaming consoles (Xbox 360, Playstation 2, Wii).

    If you are interested and qualified for this role, please send me email and your resume to tyrel.lucke@compucom.com.  If you know of someone else that is qualified, my company will pay referral bonuses.  I look forward to hearing from you.

  • 18 Mar 2015 11:34 AM | Anonymous member (Administrator)
    To apply contact: Eddie Antuna - Technical Recruiter

    eddie.antuna@widenet-consulting.com

    Our client is looking for a senior user experience designer with strong interests and capabilities in the design and development of engaging and responsive user experiences. The Senior user experience designer will collaborate with product owners, business stakeholders, UX peers, and feature teams to understand requirements, identify core use cases to be solved, and translate this understanding into compelling, elegant, and easy to use customer experiences. As a member of the UX team you will serve as a user experience champion, working with our stakeholders and engineering teams, to instill a user-centered mindset targeted at the enterprise hospitality industry.


    As a Senior UX Designer, you will be a member of the UX team working across multiple projects within the organization providing the best possible user experiences in our SaaS applications.

    The ideal candidate must have the following skills:

    - 8 + years of UX design experience

    - Enterprise, web-based application with extensive experience in responsive design

    - Executing interaction design and visual design as a part of a multi-disciplinary UX team

    - Experience with heuristic, high and low fidelity usability testing is a plus

    - Ability to multitask on cross team projects

    - Evaluate existing user experiences and identifying areas for improvement

    - Communicate scenarios, end-to-end experiences, interaction models, and screen designs to stakeholders

    - Axure prototyping skills is a must

    - Be able to adhere to an established visual design guide and generate pixel perfect mockups

    - Strong working knowledge of Photoshop, Illustrator, InDesign, and associated design tools

    - Understanding of Agile software development practices is a plus

    - Mentor and guide other UX and Graphic designers to maintain design consistency and coherence across the product as appropriate

    - Produce design documents that explain your design to peers, manager, and developers

    - Create UI resources such as flows, wireframes, simple visuals, audio, video, and help documentation

    - Test application UIs to ensure proper implementation, and filing bugs to track problems/discrepancies

    - Solid knowledge of HTML/CSS/JS is a plus

    - Experience with hotel or hospitality industry is a plus

    Eddie Antuna - Technical Recruiter

    Office: 425-777-4928
    11400 SE 6th St, Bellevue WA 98004

    eddie.antuna@widenet-consulting.com

    www.widenet-consulting.com

  • 27 Feb 2015 10:09 PM | Anonymous member (Administrator)

    User Centered Design Instructors Needed

    To apply please send a resume/cover letter to:

    Mary McClain at mmcclain@spscc.edu

    South Puget Sound Community College’s Corporate Education:  Our mission is to provide a wide variety of quality courses and certificate programs that meet the professional and personal needs of business and individuals in the community. We are trying to meet our local business demands for User Center Design classes in Olympia Washington.  Our Corporate Education program is seeking qualified individuals to help develop and teach two to three day User Center Design Web focused classes that include phases from planning, testing, documenting and analyzing for instructional feedback.
     

    Qualifications:

    · Proven subject matter experience or expertise required in directing user-centered design projects from developing a user-experience strategy through user research, design evaluation and feedback

    · Proficiency in research and usability testing

    · Experience delivering instruction in an adult learning environment

    ·  Available to teach daytime, single, two and /or three day courses in the Olympia Washington area

    We are excited to bring this opportunity to our community.

    South Puget Sound Community College is an Equal Opportunity Employer

    South Puget Sound Community College (SPSCC) is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientations and gender identity diversity. Women, racial and ethnic minorities, persons with disabilities, persons over 40 years of age, disabled and Vietnam era veterans and people of all sexual orientations and gender identities are encouraged to apply. The College complies with the Americans with Disabilities Act.

    Applicants needing accommodation in the application process in an alternative format may contact the Human Resources office at (360) 596-5500.

    The College is committed to enhancing the diversity of our faculty and staff, as well as our student population.  We strongly encourage applicants to apply without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, disability, or any other legal protected status.  South Puget Sound Community College is a drug-free workplace.
     
     
    Mary McClain
    Program Development Specialist
    SPSCC Hawks Prairie Center
    360-596-5745
    spscc.edu/cce

  • 27 Feb 2015 4:25 PM | Anonymous member (Administrator)

    To apply online:

    http://tangocard.theresumator.com/apply/XFNhfM/Ux-Designer.html

    Tango Card is the first company to provide Rewards-as-a-Service, RaaS® to enterprise customers. Just as Salesforce moved CRM to the cloud, Tango Card is moving loyalty and rewards to the cloud – a $50 Billion dollar industry in the US alone. 

    We are looking for a talented UX Designer with strong skills in design thinking and building extraordinary experiences. The UX Designer will work hand and hand with our Product Management team to develop new features and work to improve the functionality, usability and discoverability of current features in our products. The UX Designer will develop prototypes for new features/products/tools and conduct user tests to identify pain points. We are looking for someone who can help us iterate quickly on designs and functionality. 

    Do you dislike bureaucracy and slow-paced decision-making? 
    We are a 30-person team based in West Seattle and we make decisions fast. You will be able to get quick feedback on designs and prototypes from our account managers, sales team, engineers, and leadership team – all of whom sit nearby, if not next to you. We are growing quickly and need a UX designer who can help us take our products to the next level. We need someone who doesn’t just wait to be told what to do, but is constantly looking for ways to improve our products and tools.

    Do you want to have a huge impact and work on a wide variety of projects?
    The types of products you will work on will include designing for enterprise customers and end-consumers, as well as internal tools. As the sole UX Designer on our team, the role will offer both breadth and depth. A few examples of projects in the pipeline include:

    • A customer dashboard with analytics and reporting, among other features
    • An internal tool to manage our rewards catalog
    • A revamp of one of our products, Rewards Genius, which allows managers to send rewards to their employees
    • A new redemption flow for an end-consumer redeeming a Tango Card

    UX Design Skills – we are looking for someone with:

    • A BA/BS or higher degree in Interaction Design, Industrial Design, Communication Arts, or field related degree
    • A passion for usability and user experience, who possesses deep knowledgeable of best practices and thought leadership in UX issues and trends for both web and mobile
    • Proven experience and solid working knowledge of wire framing and prototyping design stories based on user goals and key scenarios
    • The ability to clearly communicate and support design decisions and how they add value to the product
    • Proficiency using Adobe Creative Suite, prototyping tools, and diagramming tools; HTML/CSS a plus

    Key Attributes – you will be successful at Tango Card if you can:

    • Respond quickly to project priorities
    • Problem solve and be creative, bringing your own voice to what we do
    • Collaborate cross functionally with our teams
    • Be self-motivated, directed, and independent
    • Balance multiple projects in a fast-paced, and sometimes ambiguous environment 

    Cultural Fit – Key elements that define Tango Card’s culture are: 

    • We have a positive, can do attitude
    • We set a higher standard in everything we do
    • We delight our external customers and keep our focus externally
    • We have a sense of urgency
    • We are great at setting and meeting commitments
    • We win or lose as a team, not as individuals
    • We are fired up and love winning!

    More information about Tango Card – 

    Tango Card has created the ideal rewards and loyalty platform for the modern, mobile and social enterprise. We have over 300 live enterprise customers today, we closed a $3.1M series B round in April 2014, and we work with some of the largest customers in the world including Microsoft, Salesforce, Twitter and Intuit, as well as some successful emerging companies like Beintoo, Extole, Plink, and TrialPay. We also work with the top Gift Card brands in the country including Amazon, Starbucks, and REI locally, and Target, Walmart, Home Depot and almost 50 more nationally. Last but not least, we partner with many of the most respected non-profits in the country including the National Park Foundation and Habitat for Humanity.

    We are excited to meet you!

  • 10 Dec 2014 12:28 PM | Anonymous member (Administrator)

    Job Description: Mid-level UX Designer:

    To apply, contact-

    Dena Barnum–Technical Recruiter dena.barnum@widenet-consulting.com
    p:  425-777-4924 | c:  503-754-4420 | f:  206-299-3430
    www.widenet-consulting.com

    Our client is looking for an experienced mid-level UX Designer to assist in creating the next generation Hospitality Point of Sale solution.  This greenfield project is being developed from Bellevue, WA office. We’re looking for candidates that is able to work within a fluid Agile development environment in creating great user experience, information architecture, user workflow, visual design, and are passionate about bouncing creative ideation with Program Management under abstract business requirements then this role might be for you.
    The ideal candidate will have:
    •4+ years of UX design experience
    •Ability to execute UI interactions and visual design as part of a multi-disciplinary team
    •Ability to create wireframes as well as visual design comps
    •Exceptional design skills and attention to detail
    •Axure prototyping experience is a must
    •Familiarity with modern, iterative rapid software design practices
    Ability to create design from business abstraction through ideations
     
     

  • 23 Oct 2014 10:33 PM | Anonymous

    Volunteers are needed to help build  an interactive walk-through of an Ebola Treatment Unit designed for the World Health Organization (WHO) Training Center in Liberia.  UX specialists, game designers, developers, simulation and online training experts are invited to join the hack-athon 5pm Friday Oct. 24 to 4pm Sunday Oct. 26 at the Living Computer Museum in South Seattle. The prototype will be used to gain support for a more comprehensive tool covering the entire set of training material used by the WHO to combat the Ebola virus.  Details at https://www.eventbrite.com/e/ebola-training-hackathon-by-shift-labs-tickets-13747825115

     

  • 08 Oct 2014 6:14 PM | Anonymous member

    If interested then please email your resume to tyrel.lucke@compucom.com. 

    User Research Moderator (contract)

    Location:  Redmond, WA

    Start:  ASAP

    Position Type:  Contract

    Contract Length:  6 months to start, likely to extend

    Work Space:  Research for confidential consumer products

    Pay:  $ DOE

     Job description:

     •         A User Research Moderator builds experience and expertise with research  tools and processes to empower User Researchers to focus on research planning, study design, project planning, product team relationship management, and ultimately driving user research insights into improving the user-experience for games and entertainment products.

     Primary responsibilities:

     •         Confidently demonstrates the ability to implement study session design, as provided by a User Researcher, to ensure optimal quality and efficiency of data collection throughout qualitative and quantitative research activity supported.

             Confidently demonstrates expertise of research tools and processes required to conduct designated research activity.

             Coordinates user research study schedules by contacting prospective participants and screening them for availability and profile qualifications.

             Supports User Researchers or other team members with administrative responsibilities related to testing research activity, as directed by the lead moderator.

             Contributes to non-testing research activity tasks, such as, but not limited to:

    o    Miscellaneous research projects

    o    Data coding

    o    Gratuity fulfillment

    o    Confidentiality documentation processing

    o    Lab and facilities maintenance

    o    Tools and tech development testing

     Qualifications:

     •         General knowledge of, and working experience with, human observational research, experimental design, and questionnaire research.

             Resilient personality; Must look for opportunities to adjust through applied feedback, must be able to shift focuses quickly.

             Must be extremely detail-oriented

             Must have excellent interpersonal skills. This person will be working in a true team environment. Experience working consistently in collaboration with others is ideal.

             A BA/BS in Psychology (cognitive, experimental, or social), HCI/HFE, or experience in Human Factors, or User Research is preferred, but not required.

    If interested then please email your resume to tyrel.lucke@compucom.com.

  • 02 Oct 2014 8:10 PM | Anonymous member

    ***I am posting this to network with local members and see who you might know.  If you know someone interested in this role and they live local to the London, U.K. area, then please send email to me at tyrel.lucke@compucom.com.  Referrals are welcome.  Thank you.***

    User Research Specialist

    Location:  London, U.K. (client not willing to consider candidates who need to relocate)

    Start: November 1, 2014

    Contract Length:  9 months, very likely to extend

    Work Space:  Video game research

    Pay:  $ DOE

    Job description:

    • ·         A User Research Specialist leverages their experience and expertise with qualitative and quantitative research methodology, and relationship management, to influence games and entertainment product teams to improve the user-experience by driving insights generated from applied user research into the development process.

     Primary responsibility:

    • ·         Confidently demonstrates the ability to communicate with product team stakeholders, locally and remotely, and accurately identify critical research questions to be investigated through strong relationship management practices.
    • ·         Confidently demonstrates the ability to consider cost, timeline, and philosophy to determine the appropriate research method to apply to an outstanding research question.
    • ·         Designs, forecasts, and conducts user research studies, and acts as the primary communicative liaison between the product team and Research Operations PM.
    • ·         Establishes deadlines associated with analyses, reports, presentations, and projects, and works closely with Research Operations PM to ensure timely and polished delivery of responsibilities.
    • ·         Effectively assesses when a work item needs to be directly-owned by a User Researcher, and works closely with Research Operations PM to delegate otherwise trainable tasks to a URA or Moderator, based upon competency appropriateness, available staff bandwidth, and priority.

     Qualifications:

    • ·         General knowledge of, and working experience with, human observational research, experimental design, and questionnaire research.
    • ·         Must have participated in major research projects that involved running tests and analyzing data; working in an applied research or product development environment; and, presenting results to critical audiences is a plus.
    • ·         Must be able to work quickly and independently.
    • ·         Must have excellent interpersonal skills. Ability to communicate with, and persuade, varied audiences and argue for results (both orally and in writing) is a plus.
    • ·         A BA/BS in Psychology (cognitive, experimental, or social), HCI/HFE, or experience in Human Factors, or User Research is required.
    • ·         An MA/MS or PhD in Psychology, HCI/HFE, HCDE, or related field is preferred.
    • ·         General knowledge of popular computer and video games and game culture are required.
    • ·         Must be a ‘gamer'--likes to play games either on the PC and/or current gaming consoles (Xbox 360, Playstation 2, Wii).

    ***I am posting this to network with local members and see who you might know.  If you know someone interested in this role and they live local to the London, U.K. area, then please send email to me at tyrel.lucke@compucom.com.  Referrals are welcome.  Thank you.***

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