Graduate Academic and Career Advisor

01 Feb 2017 4:30 AM | Anonymous

To apply, please visit https://uwhires.admin.washington.edu/eng/candidates/default.cfm?szCategory=jobprofile&szOrderID=141789&szCandidateID=0&szSearchWords=&szReturnToSearch=1.

The University of Washington (UW) is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.

The UW Graduate School has an outstanding opportunity for a Graduate Academic and Career Advisor.

The Master of Human-Computer Interaction + Design (MHCI+D) is a fee-based interdisciplinary degree program in the Graduate School jointly sponsored by four departments: Human Centered Design & Engineering, and Computer Science & Engineering in the College of Engineering, the Information School, and the Division of Design in the School of Art + Art History + Design in the College of Arts & Sciences. The MHCI+D program was founded by faculty active in the Design-Use-Build (DUB) Center and is supported by the Human-Computer Interaction + Design Faculty Group. Its employees report to the Graduate School.

The program curriculum offers an integrated, immersive, intensive, cohort-based interdisciplinary program providing education in human computer interaction plus design. Now in its 4th year, MHCI+D has quickly become a leading competitor with master’s degrees offered by Carnegie Mellon, Georgia Tech, and University of Michigan, among others. The students accepted into the program come from a range of backgrounds and learn together as a 30-student cohort, each contributing and building knowledge and skills during their single year together.

The Master’s in Human-Computer Interaction + Design degree program seeks the services of a full-time, 12-month Graduate Academic and Career Advisor. Under the supervision of the Associate Director of Student Services, the Graduate Academic and Career Advisor is the main point of contact for delivering student services throughout the entire graduate student lifecycle with the program, from first considering application until graduating and launching or returning to their careers and becoming program alumni. This person is the primary contact for applicants (400 in 2017), and current students (29 in 2017) regarding their educational options and how those options align to industry needs and student career objectives. Our program is high-touch, and this person should be helpful, timely, accurate, and consistently demonstrate the care the University of Washington has for each student. Finally, the Graduate Academic and Career Advisor will represent the program and the University at local and online recruiting events and contribute, individually and as part of a team, to the continued evolution and improvement of the MHCI+D program.

DUTIES:

Recruiting and Admissions

  • Assume ownership for refinement and execution of annual recruitment plans, including web-based education and in-person information sessions and campus visits. Investigate additional or innovative approaches to recruiting and test their effectiveness in a cost effective manner.
  • Lead the refinement and execution of program admissions process. Facilitate review of each admission cycle, update policies and procedures and web-based information. Implement revised policies once approved; troubleshoot issues as needed.
  • Manage all aspects of program-related online and on-campus recruiting events, including events by UW Consortium College (UWC2), the four sponsoring departments, those supportive of UW Initiatives on Race and Equity, and related industry and professional association events. Be a conduit for national/international recruiting for prospective students and future employers; may represent program at related national/international conferences.
  • Develop and execute annual cycle of communications, events and activities to engage leads and prospects, and ensure good applicant yield and retention of incoming students; utilize contact-management system(s) to track contacts. Inform applicants of program details and the admissions process.
  • Manage process for Admissions Review Committee to ensure adherence to University policy and equal review of all applications. Provide accurate and illustrated information to Admissions Review committee.
  • Refine and deliver onboarding information for admitted students, including updating online resources, and providing regular communications throughout the spring and summer to ensure retention. Ensure Fall registration of incoming cohort by pre-determined deadline (usually mid-June).
  • Provide regular updates about prospective students and the status of recruiting and admissions to the Associate Director, Academic Director, and Admissions Committee chair.
  • Liaise with other departments on campus as necessary (International Student Services, Office of Student Financial Aid, and others) to ensure accurate handling of questions and applications. Liaise with UW Graduate School and UWC2, as necessary regarding unique procedures for fee-based programs.
  • Oversee admission decision notification process to applicants, in addition to conveying admission decisions to the Graduate School using MyGrad program.

Advise and Counsel

  • Advise and counsel students throughout the life-cycle of their graduate student experience, from consideration through enrollment and graduation to launching or returning to their careers and becoming program alumni.
  • Communicate degree requirements to students; assist students with graduation planning; monitor degree progress; convey requests for graduation to the Graduate School.
  • Counsel students on specific core and elective courses and how they align to industry needs and student career goals; work with individual students to develop their academic plan and career seeking strategy.
  • Coordinate quarterly process of student selection of elective courses and registration.
  • Coordinate with Academic Director on student progress and academic probation; meet with individual students as needed to review satisfactory academic progress.
  • Communicate with the Associate Director and Academic Director about cohort morale, emerging student needs, and feedback on curriculum.
  • Help individual students resolve issues with registration, financial aid, and other administrative roadblocks that may arise; make appropriate referrals to UW resources such as International Student Services, Financial Aid Office, Center for Career Services, Counseling Center, etc.
  • Provide web based tools and information to support students’ academic success.
  • Connect students with resources to aid them with job search strategies, identifying career options, and filling skill gaps; recommend additional resources and tools that will help all students.
  • Advise prospective students on program benefits and features to assist them in determining program fit. Coordinate and host campus visits from individual prospective students.
  • Advise prospective students regarding the application process, degree requirements, transfer and GNM credits, and other issues.
  • Plan and conduct new student orientation with the involvement of the Associate Director and Academic Director.
  • Host regular office hours to discuss students’ needs from the program.

Alumni Relations and Employer Connections

  • Conduct annual survey of alumni and update job placement statistics and career advancement anecdotes; gather and report metrics to Associate Director and Academic Director.
  • Extend program relationships with graduates for gathering stories, future employment, capstone sponsorship, fundraising and other opportunities.
  • Conduct annual survey of employers of MHCI+D graduates about alignment of education goals with industry needs.
  • Support program relationships with industry representatives for future employment, capstone sponsorship, fundraising and other opportunities.
  • Be a conduit for national/international recruiting for future employers.
  • Utilize contact-management system(s) to track contacts with alumni and employers.

Program Special Projects

  • Work on special projects as assigned, autonomously crafting and executing work plans while keeping in communication with Associate Director and Academic Director.
  • Participate in creation and execution of annual events, including Kick-Off, Visitors Days, Career Conference, Capstone Presentations, Graduation, Alumni Receptions; recommend improvements and take lead on implementing improvements, once approved.
  • Participate in development of marketing and recruiting strategy, social media, and materials, helping shape program messaging.
  • Work with Associate Director, Academic Director and supporting academic departments to ensure that students have access to appropriate electives.
  • Conduct annual review of alternative and competing programs; report findings to Associate Director and Academic Director with recommendations based on best practices and trends.
  • Assist with academic reviews (5-year review will begin in 2018).
  • Other duties as assigned.

May function as lead for hourly student employees.

REQUIREMENTS:

Master's Degree in related field and 2-3 years of work experience in academic advising for college or university students, and/or recruiting, and/or career coaching and job placement.

Additional Requirements:

  • Experience working with individuals of varying ages and diverse backgrounds, including underrepresented minorities and/or international students or employees.
  • Demonstrated ability to balance student centered responsibilities with program-wide responsibilities.
  • Demonstrated ability to resolve difficult, challenging, or unique situations.
  • Demonstrated ability to create or improve upon projects and deliverables.
  • Demonstrated ability to manage time and workload against external deadlines.
  • Proficiency with Microsoft WORD and Excel, cloud-based tools such as MyGrad, Google Docs/Spreadsheet/Slides, electronic calendaring, electronic contact management system.
  • Excellent verbal, written, and interpersonal communication skills.
  • Strong attention to detail.

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

DESIRED:

  • Experience implementing recruitment activities based on a strategic plan.
  • Experience in career advising or job placement.
  • Experience in graduate level academic program.
  • Experience with UW systems such as MyGrad, MyPlan, DARs, Canvas, Catalyst, etc.
  • Experience in or knowledge of human-computer interaction, design, or a related field.
CONDITIONS OF EMPLOYMENT:
  • This is a full-time, year-round position.
  • Regular on-site business hours.
  • May require hours outside of normal work schedule for evening events or international phone calls.
  • May occasionally require participation at weekend events.

Appointment to this position is contingent upon obtaining satisfactory results from a criminal background check

Application Process:

The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Criminal Conviction History, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

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