UX Researcher- Redmond (Contract)

16 Mar 2018 1:54 PM | Anonymous

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Our high-visibility client seeks a UX Researcher to conduct iterative, evaluative customer research.

User Experience Researcher

The product research team is looking for an enthusiastic and experienced User Researcher with 2-3+ years of practical work experience. For this position, the person must be comfortable driving projects independently, scoping out research needs, providing detailed study plans, and proposing relevant (and sometimes unique) methodologies to answer research questions. The range of research for this position would include both hardware and software evaluative studies of products in the early stages of development (i.e. prototypes) all the way up to final product. Research would be conducted in both informal and formal lab settings, as well as field environments. Experience executing product benchmark studies and comparison studies is highly desired.

Required skills:

  • ·                User study planning and execution: protocol design, recruiting, moderating, establishing key metrics, data collection and analysis, insight generation, report generation
  • ·                Experience with a breadth of research methodologies and ability to come up with creative research solutions as needed
  • ·                Qualitative evaluation and analysis
  • ·                Some quantitative analysis
  • ·                Ability to manage a research project from start to finish
  • ·                Video editing a plus

In addition to executing research we are also looking for a candidate who can be a strong customer advocate, is passionate about user centered design, is capable of generating meaningful insight, is comfortable and adaptable to rapidly changing research needs, and has an ability to work well with others. Being able to visualize data in a concise and compelling way would be a plus, as well as the ability to synthesize research findings into best practices, and guidelines documents. Fundamental statistical experience is a plus.

An understanding in ergonomics, comfort and hardware usability would be ideal, but not required. An advanced degree in Human Factors, Psychology, HCI, Ergonomics etc. is strongly recommended.

Additional notes on what the team is looking for in a candidate:

  • ·              Solid PowerPoint experience is critical
  • ·              Being able to distill data in concise ways
  • ·              Data visualization- being able to tell a meaningful story from the data
  • ·              Experience with Affinity exercises


eXcell reference #: 18-00666

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity**eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.

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